Data We Hold and How We Use It
When you open an account, we collect your name, contact details, and the credentials needed to verify your identity. Every deposit or withdrawal through JazzCash, Easypaisa, or Raast generates a transaction record that we keep to process your payment, resolve disputes, and meet the recordkeeping requirements
-
1
that apply where local law permits us to operate. We also log device identifiers, IP addresses, and session timestamps — not to profile you, but to detect unauthorised access and keep your wallet secure. Cookies and similar trackers record session state so you stay logged in
-
2
when you switch from your phone browser to the app without losing your place. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet providers handling your JazzCash, Easypaisa, and Raast transfers — is limited to
-
3
what those processors need to complete your transaction. Where we engage analytics or fraud-detection services, those providers work under data-processing agreements that restrict them from using your information for their own purposes. Availability of our services depends on local law and the region you access from;
-
4
data handling follows the same eligibility boundary.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.